Terms & Conditions
Terms & Conditions
PackagingWin is not only striving to create flawless packaging for our customers but we are here to achieve customer satisfaction through our perfectly designed products and unmatched services. We believe in transparent processes and transactions. This is the reason that we are sharing terms of service with all stakeholders to ensure the protection of rights of every party involved in the transaction/Process.
Copyright Policy :
All rights are reserved to 2020 PackagingWin.com. Copying or publishing any of our content from our website or any other platform offline or online or using software is prohibited. In the case of any copyright infringement, we will take necessary actions according to the copyright laws.
Copyrights and Trademark Policy for Our Clients
Any type of content you want to use for your products is your sole property. The content in the form of images, text, graphics, logo, trademarks, headings to incorporate in your packaging is your responsibility. When you are working with PackagingWin, you agree that you will not use the content of any third party and violate the copyright laws. You can only use third-party work in any form when you have got copyrights or required permissions. When you place an order on our website, you warrant that you have all the required permissions to use third party work without violating any policy and your product is not infringed and not intended to defame any other party.
Customer Content Policy
By placing orders and making sales at PackagingWin.com, you accept the terms and conditions mentioned on this webpage. The content you share with us is your property and responsibility. In case of any copyright violation or other legal issues, the person who produced the content will be accountable.
PackagingWin.com is not responsible for the use of any third party work in your products. While sharing or uploading content to our website, you agree to all local laws for acceptable online content and conduct.
When you are working with us, you are accepting that you are using third-party content only when you have required rights and permissions. You also accept that you have not violated copyright rules in your product and own all the rights of publicity and privacy of the product. Any content you are sharing with us or posting on our website is your responsibility legally and morally.
You agree that you will not post any indecent, unlawful or the content infringing the intellectual rights of any other party and PackagingWin itself. We do not control the posting of the content from the customers so we cannot give any guarantee for the accuracy and quality of the content. We are not liable to you in any case if you may expose to any objectionable, offensive or indecent content here coming from the customers.
You are responsible for the protection of your password and controlled access to your registered account. You warrant that you are responsible for all the orders placed from your account or any activity of your account.
When you or anyone to whom you have given access to the account places an order for printing, you give PackagingWin the world-wide and royalty-free license to reproduce, modify, use, display, publish and create further content from the content on your website and on the printed work for storing designs and processing printing orders.
PackagingWin and its designing team have all the rights to remove any content that is not according to terms of service or objectionable in any case. The company has the all rights of preserving the content or disclosing it if necessary by law. We can disclose your content only in situations when it is necessary such as:
- To comply with the law
- For enforcement of terms of service
- In response to the claims of copyright violations by third-parties
- For the protection of the property rights and safety of the PackagingWin and its all stakeholders.
Design Files & Artwork Policy
We are only providing design files at 72DPI. If you are interested in buying high-resolution design files, consult with our representatives to find the cost. Any artwork or design you will provide must be in CMYK format and 300 DPI (minimum requirement). If any color change occurs in the final product due to conversion from RGB to CMYK mode, the company is not responsible. We have no responsibility for distorted or pixilated printed images as a result of your provided artwork.
Matching and Proofing:
The printing of your products will not start until you will approve the final artwork. After taking all the requirements from you, we will send you a final artwork and a specification sheet through an email.
It is your responsibility to proofread all the requirements and artwork to confirm that we have covered all your requirements. Please note that you will get the final product according to this sheet and artwork. PackagingWin is not responsible for anything beyond this document. As a customer, it is your job to review and proofread the final artwork and requirement sheet.
Keep in mind that these submitted proofs show you what will be printed. As files are prepared in different ways so unintentional changes can happen. PackagingWin.com strives to print out the proof with 100 percent accuracy of design elements, spellings and grammar. If you have not communicated any issue in the design or spelling before approving the artwork, we will not be liable for this. As soon as you give your approval, the design and specifications are shared with our production department for printing.
Remember the screen proofs can only predict the layout of the design, text accuracy and image proportion but ink density and color matching is beyond their scope. So, PackagingWin.com will not be responsible for this. Lamination can also change the appearance of the colors in final products, the company is not responsible for this either.
We strive to reproduce accurate color according to the final print-ready files as much as we can. But no packaging company can give you a guarantee for accurate color density and color matching because of different printing surfaces and limitations in the printing processes. We can guarantee that the color reproduction accuracy will be within 90 percent of the final design files. For more clarity, you can order a hardcopy proof for paying additional charges.
You can cancel your order before printing or shipping. But after the shipping of your order, you cannot cancel it. You can cancel your order in different stages of the productions but you will be responsible for paying cancellation charges. Our customer representative will guide you about the cancellation charges.
Your order is processed in multiple phases which are as follows:
- You place an order online.
- Our design department reworks on your order
- We send approved design for printing
- The shipment firm collects your order and ships.
At phase 1, you can cancel all the orders and you will be charged 5 percent amount of the total order and an additional 15$ and bank charges.
If you cancel your order at stage 2, you will be charged 20 percent of the total amount.
At phase 3, we will try to cancel your order but cannot guarantee the cancellation. However, if your order is canceled in this stage, we will deduct 50 percent of the total amount to cover expenses.
If your order is reached in the 4th and the final stage, you cannot cancel it.
Shipping and Delivery Policy
For product shipping and delivery, we have got different options for you which are as follows:
- Standard- No guarantee for shipping timing
- Free ground shipment services across the USA
- After the final approval, the order is delivered within 2 weeks
- Priority- Guaranteed shipment within 8 days after the final approval.
- Express- Guaranteed shipment within 6 days after final approval
Please note that you have to send the final approval by 11 pm EST else it will take another business day to ship your order.
PackagingWin always works to deliver the order within estimated time but we are not responsible for any damage due to a delay in any stage of the delivering ordered items. PackagingWin.com is not responsible for any delay in shipment caused by the factor which is not under our direct control such as international scenarios, customs laws, weather conditions. Keep in mind we give you the estimated shipment delivery dates based on our suppliers and the history of recent orders.
PackagingWin.com always strives to deliver the order in time but sometimes due to unavoidable circumstances such as machinery failure or late delivery of materials, your orders may get delayed. If you have paid for rush printing, then the extra amount will be refunded. You cannot cancel the order on the basis of delays in the printing process.
All our customers outside the USA are agreed upon paying fees and custom duties as per the custom laws of their locations. You have to clear all the matters with the custom and get the delivered items other than the USA.
We try to provide the top-notch quality at best prices and for this purpose, we have production houses in different parts of the world. So, you don’t have to worry about Shipping as it is our responsibility to provide a perfect packaging for your product at your location.
Disclaimer of Warranty
While placing an order on our website, you acknowledge that our platform may not be flawless or error-free. The company does not provide any warranty for its website and the content as we show the content “as is”. You may see the links and references for different products of independent companies. The references and links for the products are provided as it is without any type of warranty.
Limitation of Liability
PackagingWin and all its team, vendors, agents, licensors are not liable for any kind of direct, indirect or loss caused due to theft of data, loss in profit or the failure of the website. PackagingWin.com is not responsible for your damage caused due to your inappropriate use of our website and its content.
In case of any update in our policies, you will find the changes on this page and you will be notified via email. For further queries related to our terms of service, contact us at firstname.lastname@example.org.